VCA All Pets Hospital

Contacts

Address:
269 South Van Ness Avenue, San Francisco, CA 94103
Get directions

Website:
vcahospitals.com

Phone number:
+1 415-861-5725

Categories:
Establishment   Veterinary care  

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Reviews about VCA All Pets Hospital

• Ally Cox

  Aug, 29 2018
  ★ ☆ ☆ ☆ ☆
  Staff was friendly, but that is really the only good thing I have to say.
  I waited to post this review because I had to return today for a booster shot, but on August 1, 2017, knowing that I am on a college student budget, Dr. Gilbert convinced me that my dog needed extra supplements (which are not FDA approved) for her hips and knees without disclosing the cost. They ended up being ridiculously expensive.
  I sent an email to air my concern
  Upon researching the products at home, I realized not only that one is not even made for hips and joints (but for skin and fur), but additionally, the vet had charged a 70% markup from the retail cost of the products. In a phone conversation, the vet simply said she had no control over the price and that I was free to purchase the supplements elsewhere in the future. At this point, while taking these supplements (which cost me well over $100), my dog has shown no significant improvement.
  On the same visit, the vet tried to push the need for my dog to have dental work done (my dog has stubs for teeth, and has for the past couple of years) insisting that a root canal may be the best option for her well being...out of pocket, that would cost well over $2000 (did I mention I am clearly a broke college student?) At the end of my first appointment, I scheduled my follow up for the booster.
  First, I was given the wrong timeframe for when the shot should be given, and had to reschedule my appointment accordingly. The day before my scheduled appointment, I recieved a call to confirm my appointment, but they had me put down for 2 hours earlier than the time I scheduled weeks in advance. Due to conflict, I had to move to a later time. When I came in for an appointment that should have taken all of 15 minutes, I sat in the waiting room for about a half our until everyone else had left and they finally realized that after check-in, no one came to take my dog back for her pre-scheduled booster shot...
  I can say with certainty that I will not be returning. They are very disorganized, and I can no longer trust that their suggestions are for my dogs well being, but rather for their own profit. I live within walking distance, but I would rather travel on public transportation with my dog to a different vet than deal with their shenanigans again.
• Tiffany Oda

  Jul, 15 2018
  ★ ★ ★ ★ ☆
  It's always hard with vets because, like mechanics, you never know if they're just making stuff up to charge you more. But All Pets seems okay, staff is friendly enough. We've been bringing my dog there for a few years now. They're a little hard to get appointments in a timely manner, so they're good for check ups but not so good for more urgent manners. They do also always call the day after a check up or procedure to see how your pet is doing, which I do appreciate.

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