Episode Salon & Spa

Contacts

Address:
1360 Church Street, San Francisco, CA 94114
Get directions

Website:
episodesalon.com

Phone number:
+1 415-641-1138

Categories:
Establishment   Beauty salon   Spa  

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Reviews about Episode Salon & Spa

• Michela Fitten

  Sep, 11 2018
  ★ ☆ ☆ ☆ ☆
  Episode salon sold me a groupon for 69 dollar treatment. Their fine print said extra long or thick hair subject to extra charge. My hair is 3 inches below shoulder length and very thin. They charged me 30 extra for the treatment (50% more). They said their fine print allowed them to charge when clear it does not. I asked them to tell me if my hair is considered extra long an would merit extra cost. They would not admit that. They were incredibly rude, defiant on solving the problem and completely unprofessional. They also tried to upsell me a trim for 60 dollars and upsell me to the normal express treatment for 150 more. Clearly they are using low prices to lure people in and then charge additional fees. , If you are buying a groupon do not use this vendor, the experience was beyond unpleasant. The facilities were not very clean, and customer experience was poor. Not worth their prices.

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