California Carpet

Contacts

Address:
1197 Folsom Street, San Francisco, CA 94103
Get directions

Website:
calfloor.com

Phone number:
+1 415-487-3636

Categories:
Establishment   General contractor   Home goods store  

Suggest update

Reviews about California Carpet

• Jesse Nichols

  Jul, 14 2018
  ★ ★ ☆ ☆ ☆
  As a fellow small business-owner in SF, I know how hard it is to keep your customers happy with every little thing while still turning a profit. That said, our post-sales experience was pretty terrible, and for seemingly unnecessary reasons. The carpet installation took place during a full renovation, so I wasn't there at the time. However, the installers left small to medium size (quite noticeable) gaps below the brand-new trim in many areas around the house, and when I called to follow up, I was told by the salesperson "too bad, you need to tell your contractor to re-install the trim." I had photo evidence that the trim was fine in most areas, making it very likely that it was just a bad install job, but they wouldn't even send someone out to investigate. After a ton of runaround and having to escalate to managers, we finally got in touch with someone who said "oh, that's an easy fix." WHAT THE HELL!?!? Of course, they only fixed the most egregious gap, not the many other small gaps around the house. In general, it was just a really crappy experience that should have been simple to address. The carpet is fine, as far as carpets go, but I'll never use California Carpets again, and would be hard-pressed to recommend them.
• gerri caldarola

  Dec, 27 2017
  ★ ☆ ☆ ☆ ☆
  The salesman entered the wrong part number into the system, so we got the wrong material, which we didn't realize until after installation was underway.
  We asked the salesman to make good on his mistake; and he initially agreed to give us a small amount of compensation. That offer was withdrawn by the owners; and, we were told we had signed a contract and were not going to receive anything from California Carpets.
  California Carpets owners did not return our phone call; and, we were even charged for 3 unopened boxes of flooring which we had returned. Customer satisfaction is not high on California Carpets' list. Buy at your own risk.
  We do not recommend them.

Photos and maps

Nearest companies

• SF Moto

  Establishment, Car repair, Car dealer

  ★ ☆ ☆ ☆ ☆

  1 reviews

  275 8th Street, San Francisco, CA 94103

  +1 415-861-6100

  sfmoto.com

  Closed now: Until 10:00am
•  

  Enterprise Rent-A-Car

  Establishment, Car rental

  ★ ★ ★ ★ ☆

  1 reviews

  312 8th Street, San Francisco, CA 94103

  +1 415-703-9000

  enterprise.com

  Closed now: Until 07:30am
• Newlab

  Establishment, Home goods store, Electronics store

  333 8th Street, San Francisco, CA 94103

  +1 415-905-8555

  newlab.com
• Biro & Sons Silversmiths

  Establishment, Jewelry store

  ★ ★ ★ ★ ★

  1 reviews

  1160 Folsom Street, San Francisco, CA 94103

  +1 415-431-3480

  biroandsons.com

  Closed now: Until 07:30am
• Prelinger Library (See Website for Hours)

  Establishment, Library

  301 8th Street #215, San Francisco, CA 94103

  +1 415-252-8166

  prelingerlibrary.org

  Closed now:
•  

  Anton's Pizza & Deli

  Establishment, Food, Meal delivery

  1196 Folsom Street, San Francisco, CA 94103

  +1 415-658-7716

  antonspizzadeli.com

  Closed now: